Newcomer

Solved

Correcting an Envelope

5 replies
140 views
Translate All

I have multiple documents in my envelope, one of them is signed. I want to replace one that has not been signed yet. Is there a way to do this?

JohnSantosAnswer

Guru

@kimo

Yes, you can replace an unsigned document in a DocuSign envelope, but it depends on the envelope’s status. If no recipients have signed the document you want to replace, you can use "Correct" to modify the envelope:

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

@kimo

Yes, you can replace an unsigned document in a DocuSign envelope, but it depends on the envelope’s status. If no recipients have signed the document you want to replace, you can use "Correct" to modify the envelope:

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Nurcan

Conversation Starter

I don’t believe you can, as you are making a change after one signor has agreed / signed off to the entire envelope and language as a whole.

Translate

JohnSantos

Guru

@kimo @Nurcan

If it is a separate document on the envelope and it is not blocked for editing, you can. If it is all in one document, you cannot.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

K

kimo

Author

Newcomer

It is a separate document, but it locked after one person signed another document.

Translate

M

Melanie.Panguito

Docusign Employee

Hello @kimo,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.