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Newcomer
Feb 22, 2024 6:46 PM UTC
Solved

Completed documents missing

I am only seeing documents from the past 12 months. How do I access all of my executed documents?

Hero
Feb 22, 2024 7:20 PM UTC

@danbariault Make sure to check and modify the “Filters” on the Manage > Folder screen you are viewing, typically in the upper right is a “Filters” options that allows you to select the Date of what envelopes are displayed, default I believe is “6 months” but you would want to select “All”.

2 replies

Hero
Feb 22, 2024 7:20 PM UTC

@danbariault Make sure to check and modify the “Filters” on the Manage > Folder screen you are viewing, typically in the upper right is a “Filters” options that allows you to select the Date of what envelopes are displayed, default I believe is “6 months” but you would want to select “All”.

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Docusign Employee
Mar 7, 2024 10:18 PM UTC

Hi @danbariault,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

 

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