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New Voice
Sep 30, 2024 3:24 AM UTC
Solved

Completed agreement disapperance

There are about  300 competed agreements in my account, but now there are only 139 agreements. I was pretty confused. Is there any problems for my account?

Docusign Employee
Oct 1, 2024 6:14 PM UTC

Hello @bulk send fail ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you confirm if you have the right filters on? If you do, can you try opening your account in a different browser and clearing your cookies and cache?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

4 replies

Docusign Employee
Oct 1, 2024 6:14 PM UTC

Hello @bulk send fail ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you confirm if you have the right filters on? If you do, can you try opening your account in a different browser and clearing your cookies and cache?

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate
Docusign Employee
Oct 30, 2024 8:29 PM UTC

Hello @bulk send fail ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate
New Voice
Oct 31, 2024 1:56 AM UTC

This was fixed by Derrick. Thank you.

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Docusign Employee
Oct 31, 2024 5:40 PM UTC

Hello @bulk send fail ,

Glad to hear that it was solved, I hope you have a great day!


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate