Skip to main content
Newcomer
Nov 12, 2024 4:26 PM UTC
Solved

Changing signing order after sending

Hello Docusign community,

 

I’d like to change the signing order of an envelope that was sent. In the past it was done through the correct button but now I don’t see the correct option anymore. Has it been removed? What are my options?

 

Thanks!

Talya

Docusign Employee
Nov 28, 2024 12:14 AM UTC

Hi ​@Talya P,

 

Thank you for following up.

The option to correct envelopes is only present in paid Docusign plans, it is not included in Free or Free Trial accounts.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

3 replies

Hengfeng Ge
Hero
Hero
Nov 12, 2024 11:23 PM UTC

the correct button should available. Could you provide a screenshot?

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.

Translate
Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Talya PNewcomerAuthor
Newcomer
Nov 13, 2024 8:57 AM UTC

Thank you! This is what I’m seeing:

 

Translate
Docusign Employee
Nov 28, 2024 12:14 AM UTC

Hi ​@Talya P,

 

Thank you for following up.

The option to correct envelopes is only present in paid Docusign plans, it is not included in Free or Free Trial accounts.

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 

Translate