Newcomer

Solved

Changing date format of signed document

4 replies
587 views
Translate All

Is there any way to change the date format of a signed document? I have changed it on the backend after sending but the signature still has the old format on the document.

Community Help

Pawan GangwaniAnswer

Hero

Hello @oliviamallya

Welcome to the DocuSign Community!

I must say, Navigate to the eSignature Setting < Regional Settings and there you get the option to change the Format.

And if you are looking for specifically “signed date” field format then you can find that setting in the “Signing Setting”. refer the SS below

Thanks!

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

Pawan Gangwani

Answer

Hero

Hello @oliviamallya

Welcome to the DocuSign Community!

I must say, Navigate to the eSignature Setting < Regional Settings and there you get the option to change the Format.

And if you are looking for specifically “signed date” field format then you can find that setting in the “Signing Setting”. refer the SS below

Thanks!

Translate

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

N

nathaly.monge

Docusign Employee

Hello @oliviamallya ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

H

HTott

Newcomer

Thank you - I have completed these steps - but the documents that have already been signed still have the US time, not the Australian time I changed to.

Translate

L

Leonida

Active Voice

Hi,

I have the same problem (there are several threads with this same discussion)

The date format appears to be set at the Admin level: if you are not an Admin then you cannot change it and you will not even see the relevant option for doing so. Here they mention this: Date format is not according to signer's timezone | Community

I have checked with the Admin in my company and it appears that they can only set one date format for the whole account - and given that I work in Europe for a company that’s based in the US, it means that I am stuck with the US format, frustratingly enough.

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.