Changing a person who has to sign after document has been sent out

Question

Hello -

I sent a document out for multiple signatures only to find out later that one of the recipients is not correct and I need to change the person to someone else. Is this possible without deleting the document and send out as a new one?

Thanks.

Alexandre.Augusto · Accepted Answer

Hello, @ChristineYou are welcome to the Docusign Community!Sure, you can correct the sent envelope.Go to the Agreements option, find such envelope then use the button “Correct”, change the recipient name and email, click Next then click Correct again.It’s only possible to correct an envelope if its status are: Waiting for Others or Needs Action.Completed envelopes cannot be corrected. Also, if the signer already signed a document such signer cannot be corrected either.Here a step by step article explaining how to do it:https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=ztq1578456332318.html&_LANG=enusI hope that helps, if so, I’d appreciate your Like!Best,Alexandre

Christine · Answer

Hello -Thank you for the response but my envelopes in agreement don’t have the “correct” tab anywhere and i have looked everywhere.Thanks.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.