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Legacy User
Mar 12, 2018 1:35 PM UTC
Solved

Certificate of Completion

I would like to see the Certificate of Completion added to finished e-mail so that I have one e-mail with the signed document and the auditrail.

Docusign Employee
Mar 12, 2018 4:19 PM UTC

Go to DocuSign Admin - Signing Settings - Envelope Delivery Section - Two options:

Attach Documents to completion email

Attach certificate of completion to envelope.

Having both checked will get you what you want.

Hope this helps.

4 replies

Docusign Employee
Mar 12, 2018 4:19 PM UTC

Go to DocuSign Admin - Signing Settings - Envelope Delivery Section - Two options:

Attach Documents to completion email

Attach certificate of completion to envelope.

Having both checked will get you what you want.

Hope this helps.

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Legacy User
Jun 20, 2019 1:40 AM UTC

Will this work if I had my clients sign on June 17th and did not ask for the certificate, but now I need that certificate? Is it too late?

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Legacy User
Jun 27, 2019 10:05 PM UTC

If you go to the completed section, go to the document in question, on the far right is a drop down box that says MOVE and a down arrow. Click the down arrow and then click on history. From there you can down load the old certificate.

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Legacy User
Sep 30, 2021 1:04 AM UTC

How do I access the certificate of completion?

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