certificate

Question

When signing a document in DocuSign that has previously been signed with Adobe.  How can I prevent the certificates from Adobe from expiring?

JohnSantos · Accepted Answer

@Joris c.If you're signing a document in DocuSign that has been previously signed using Adobe, you’re likely referring to the expiration of digital signature certificates applied by Adobe. Unfortunately, DocuSign does not directly control or extend the expiration of certificates from Adobe or any other third-party software.

nathaly.monge · Answer

Hello ​@Joris c.,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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