Cannot upload JSON template

Question

Hi there,

I am in urgent need to upload a few JSON templates into a new DocuSign account.

But the “Upload Json Template” feature i not there and I cannot see a chcekbox for “Enable template upload" under Sending Settings

Any idea how I can resolve this quickly?

Thanks,

Michelle

mbc25 · Accepted Answer

Update: Issue solved.While the checkbox for “Enable template upload" is not under Sending Settings I am now able to upload JASON files.

nathaly.monge · Answer

Hello @mbc25,I’m glad to hear that you were able to solve your issue, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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