Can you unvoid an envelope?

Question

I'm noticing that some of our envelopes are being voided because they are expiring.  Is there a way you can undo an already voided envelope?  I have a customer asking for us to extend the envelope and I don't know how.

Community Expert · Accepted Answer

No. To extend a specific envelope (that is still in progress), you can correct it, click on the "Edit" link next to Advanced Options, and adjust the number of days until expiration. To change the number of days until expiration for your account, you can log into the admin console and go to the Reminders and Expirations page.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.