Can we retrieve documents which have been purged? The documents were purged while i was away on Medical Leave. I need to get it quite urgently.

Hello,

Thank you for reaching out here in the DocuSign Community.

For security reasons, I removed your email and account number, which is considered Personal Information.

Unfortunately, once an envelope has been purged, there isn't a way to retrieve it, it is gone from not only your account but the system itself as well: https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=slx1583277403913.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

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