Can't see the progress

Question

I just sent my first document to 9 people for signatures (One envelope).  I know that a few people have signed it, but I can’t see the progress of signatures.  When I look at the SENT envelope, it still shows that it’s waiting for all 9.  I set it up to be sent in order, and yet it says it’s waiting for the first person.  I know two others down the line have signed it.  Can they sign out of order?  Thank you!

nathaly.monge · Accepted Answer

Hello @LaurieDeCarlo,Welcome to the Docusign Community and thank you for posting your concerns!If a signing order was used it is not possible to have a recipient sign before their turn. Can you get the envelope ID from one of the recipients that already signed and the envelope ID from the document you sent from your account?:Where can I find the Envelope ID?Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello @LaurieDeCarlo,Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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