Can't open a new support case

Question

Even though I have an Business plan I can’t open any support cases. How do I solve this?

Diveo · Accepted Answer

I got help through PM, please close this.

nathaly.monge · Answer

Hello ​@Diveo,Welcome to the Docusign Community and thank you for posting your concerns!Did you recently upgraded your account to a Business Pro? Can you provide, via a private DM, an email related to the account and the account number?Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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