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Newcomer
Dec 16, 2025 7:36 PM UTC
Question

Can´t create webform - HELP!

I cant´t create a webform from a template. I checked all the steps, every field has a description and so on. In the end it´s showing an error: “The use of a document creation template is not supported.”

Any idea?

2 replies

Docusign Employee
Dec 19, 2025 7:47 PM UTC

Hi ​@GCM01,

Are you using a document template within the template you are trying to create as a Web Form?  That is not supported as of today.  

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Community Moderator
Dec 26, 2025 8:36 PM UTC

Hello ​@GCM01,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addressed your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator

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