Can I update one of the signer's email addresses when the document has been partially completed by other signers?

Question

I sent a document to 5 signers.  All have signed except for one.  I wanted to send this document to the last signer's assistance to expedite the signing.  Can I update the last signer's email address or forward the document to the last signer's assistance when the document is partially signed?

Community Expert · Accepted Answer

As the Sender you can "Correct" the envelope and change the email address of the last signer. This results in an email to the removed email address stating that a correction has occurred and they no longer have access as well as an email to the new email address asking them to review and sign. Here is a link to the DocuSign documentation outlining the process, and outcomes....https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

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