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Newcomer
Jul 26, 2024 8:00 AM UTC
Solved

Can I update a wrong email address without the making the others recipients having to resign the document?

Hi, I have sent an agreement that has 4 directors whom also need to assign a witnesses. I’ve had 3 directors and witnesses sign the agreement, lets call them A, B, & C directors and witnesses. I have just been informed the fourth director’s (director D) email address is incorrect. Do directors A.B & C need to resign the document if I update director D’s email address?

Michael.Rave
Docusign Employee
Jul 26, 2024 8:15 AM UTC

@Jason

No, if you correct the envelope and change the email address of recipient 4, it has no impact on the other 3 recipients that have already signed and they do not need to sign the document again. Only if you void the envelope and start a completely new transaction, everyone needs to sign again.

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3 replies

Michael.Rave
Docusign Employee
Docusign Employee
Jul 26, 2024 8:15 AM UTC

@Jason

No, if you correct the envelope and change the email address of recipient 4, it has no impact on the other 3 recipients that have already signed and they do not need to sign the document again. Only if you void the envelope and start a completely new transaction, everyone needs to sign again.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
JasonNewcomerAuthor
Newcomer
Jul 26, 2024 11:44 PM UTC

Brilliant. Thank you. 

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Conversation Starter
Aug 20, 2024 3:37 PM UTC

thanks

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