Skip to main content
Active Voice
Aug 1, 2024 1:20 PM UTC
Solved

Branding logo image file type

supported file format to upload logos seems to be XML only, how do I upload Jpg or Png format. secondly is there way to enlarge the logo? 

Michael.Rave
Docusign Employee
Aug 1, 2024 4:00 PM UTC

@Sayed 

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
Aug 1, 2024 4:00 PM UTC

@Sayed 

In the Docusign context of branding, the XML files are only for resource files and not for logos. You are probably looking in the wrong place to your, as the logo needs to be an image format. Are you talking about the logo in the email notifications from Docusign (Signing) or in the Docusign user interface (Sending).

Check this Docusign Support article with step-by-step instructions and related articles.

Translate
"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
SayedActive VoiceAuthor
Active Voice
Aug 2, 2024 8:21 AM UTC

Thank you so much for this information I have managed to upload the logo, I was actually dragging and dropping it on the upload section. 

Translate