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brand-signing resource file-error

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seeing this when i try to upload a second modified version .

this one uploads fine

this one fails

Any ideas as to why it failed? Maybe the visible=”false” is causing it? Am i doing it wrong?

Michael.RaveAnswer

Docusign Employee

@mshealy

Correct, you are not able to add or remove items on the UI unless there is an option, where you can set a value of “true” or “false”, which is sometimes possible to enable/disable some functionality, e.g. geo location tracking.

Other than that the signing resource file was created to only change the values/wording of certain text elements for the recipients to be able to further tailor it to customer specific needs.

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Michael.Rave

Docusign Employee

@mshealy

Not sure what you are trying to achieve with the visible=”false”, but I would assume this causes the error. In the signing resource file you are only supposed to change the actual text if needed and nothing else. The first example provided looks like it is in good order.

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mshealy

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Established Contributor

so a customer doesn’t want to see the button for Begin, Next at all. So it sounds like i can’t remove it?

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Denise

Michael.Rave

Answer

Docusign Employee

@mshealy

Correct, you are not able to add or remove items on the UI unless there is an option, where you can set a value of “true” or “false”, which is sometimes possible to enable/disable some functionality, e.g. geo location tracking.

Other than that the signing resource file was created to only change the values/wording of certain text elements for the recipients to be able to further tailor it to customer specific needs.

Translate

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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