Agreement Actions/rules

Question

Under my developers account, I have a rule setup that after the completion of an envelope, send a different one to continue the hiring process. The 2nd envelope never gets sent. Any relation to the fact this is in the developers account? Or is something not setup right? Thanks.

Alejandro.Ramos · Accepted Answer

Hi@julius572003,Thank you for reaching out to the Docusign Community.To better understand the root cause of the issue, please review your Agreement Rules logs, as described in the guide provided below:Agreement Rules LogsWithin these logs you will find a detailed history of the latest events processed through your rule, along with error messages and other relevant details that could assist in locating the cause of this behavior.Feel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

​Hi @julius572003,I hope you are doing well.I would like to confirm if the suggested solution answers your question?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!​

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