Add new user for Basic api plan

Question

hi there:I have purchased the Basic Api Plan, But I can not add new user (no add new user button), what else service plan should I purchase?Thanks

Alejandro.Ramos · Accepted Answer

Hi@Pacific Licensing,Welcome to the Docusign Community!We are glad to have you here and can't wait to help share as much knowledge as possible.I understand that you are looking to confirm how to add more users with your current plan setup, and I will share more details on the topic.All the “API” plans will support single membership accounts only. To get access to a plan configuration that would allow you to use custom API and multi-user accounts you will need a customized contract with us. Our Sales team will gladly provide you with more details on what options will best suit your needs, you may contact them by filling out the form provided below:Contact SalesFeel free to let us know if you need further assistance with this.Thank you for using Docusign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

Hi @Pacific Licensing,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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