How many sub-accounts can an admin account create? What is the maximum number of templates that each account can create? What is the maximum number of recipients that can be added per envelope send?

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Willa

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Account Limitation Questions

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How many sub-accounts can an admin account create?
What is the maximum number of templates that each account can create?
What is the maximum number of recipients that can be added per envelope send?

Michael.RaveAnswer

Docusign Employee

@Willa
1. There is no limit on how many sub-accounts you may have, but it increases the administrative maintenance work and it is best to use as few accounts as possible.

2. There is no limit on how many templates can be created in each account.

3. The maximum number of recipients that can be added per envelope send is 100.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

Michael.Rave

Answer

Docusign Employee

@Willa
1. There is no limit on how many sub-accounts you may have, but it increases the administrative maintenance work and it is best to use as few accounts as possible.

2. There is no limit on how many templates can be created in each account.

3. The maximum number of recipients that can be added per envelope send is 100.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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nathaly.monge

Docusign Employee

Hello @Willa ,
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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vmb

Newcomer

Hello, I currently have 2 accounts including one 30 day trial account. How would I mesh the two? Thanks, Victoria Bongiovi

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nathaly.monge

Docusign Employee

Hello @vmb ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, Docusign does not have an option to merge accounts, you would need to download all envelopes and save them to your device and close the account to have only one account active: Download or Print Documents

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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