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Signing

Find answers to your eSignature signing questions.

  • 707 Topics
  • 1,859 Replies

707 Topics

C
Docusign Employee
Community UserLegacy User
asked in Signing

Womply PPP Admin has corrected PPP-PromNote.docx As a result, you no longer have access.

Not sure what to do now..

9
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

What does it mean when I receive an email saying my envelope has expired?

What does it mean when I receive an email saying my envelope has expired?

1
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

How do I change my signature's initials?

How do I change my signature's initials?

3
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

The envelope is not accessible at this time. The envelope may have been recalled by the sender or require additional processing. Additionally, the recipient may have failed authentication. This what it show when he resend

The envelope is not accessible at this time. The envelope may have been recalled by the sender or require additional processing. Additionally, the recipient may have failed authentication. This what it show when he resend

2
C
Docusign Employee
2 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

If I recently signed a Docusign pdf containing a real estate listing agreement and after signing began to question the effectiveness of the realtor and intentionally avoided the finish option is the signature legally binding

I was told by Docusign support that my signing was invalid but an Arizona attorney is telling me otherwise

4
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Hi, when I am trying to open the DocuSign for signing, there is an error, it doesn't allow me to open

Hi, when I am trying to open the DocuSign for signing, there is an error, it doesn't allow me to open

8
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Forwarding DocuSign Email and Having Someone Else Sign for You?

We recently found out that if someone receives a DocuSign email to sign a document, they can forward that email to someone else and that person who they forwarded it to can sign for them in the original recipient's spot and the original recipient's name will show up. Is this a configuration setting or a defect? Why is someone else able to sign for them and have their name show up even though they didn't sign?

5
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Scotia Bank is asking for the verification to show on the signed document and I have no idea how to ensure that is does or even what she is talking about. Can you please let me know how to get it to show it is a verified signature?

Scotia Bank is asking for the verification to show on the signed document and I have no idea how to ensure that is does or even what she is talking about. Can you please let me know how to get it to show it is a verified signature?

1
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

I received a DocuSign document to sign. I signed it. Does the document return automatically to the originator or must I return it?

I received a DocuSign document to sign. I signed it. Does the document return automatically to the originator or must I return it?

6
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

I am receiving emails that clam to be a DocuSign doc but from unknown emails addresses. What are these?

A supposed DocuSign email from dse_na2@docusign.net. I'm not expecting any docs to sign from anyone.

4
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?

I am trying to draw a new signature and I keep receiving the following message: "There was an error creating the signature, please try again." I'm drawing the image so there are no upload or size issues. Can someone please help?

2
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Does "Sign a Document" Feature Use an Envelope?

Hi all, Just a quick question - if you use the "Sign a Document" feature when uploading a new document does this consume an envelope? I.e. do you have to pay just to place your signature on a document? Many thanks, Dan

5
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

How do I change my name that is auto populated onto a document? It is showing my maiden name instead of my married name.

How do I change my name that is auto populated onto a document? It is showing my maiden name instead of my married name.

1
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Assign to Someone Else

I'm using DocuSign for Salesforce and I can't locate the Assign to Someone Else button in the Other Actions menu and can't figure out how to configure it. Does anyone know how to do this?

3
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

My client needs to change his signature, but it won't let him and is signing documents with a small 3/8" line instead of his name. How can he change it? He doesn't have an account with DocuSign and just signs documents I send him.

My client needs to change his signature, but it won't let him and is signing documents with a small 3/8" line instead of his name. How can he change it? He doesn't have an account with DocuSign and just signs documents I send him.

1
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

I signed a membership form, and it then went to my wife for signature. When my wife was reviewing, she realized that I made a mistake in the form. Is there anyway, she can return it to me and I can fix the error and resend to her?

I signed a membership form, and it then went to my wife for signature. When my wife was reviewing, she realized that I made a mistake in the form. Is there anyway, she can return it to me and I can fix the error and resend to her?

1
C
Docusign Employee
3 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Hi, One of our customers signed a document on his cell phone. He passed KBA and it has a signature tag. However, the signature is blank. Has anyone ever accepted a signature like this and, if so, did you run into any issues. Thanks.

Hi, One of our customers signed a document on his cell phone. He passed KBA and it has a signature tag. However, the signature is blank. Has anyone ever accepted a signature like this and, if so, did you run into any issues. Thanks.

2
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

I have a DocuSign envelope signed by one of our supplier, but I don't see the signatures on the document. can please anyone help me regarding this?

I have a DocuSign envelope signed by one of our supplier, but I don't see the signatures on the document. can please anyone help me regarding this?

1
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

How can a signer correct an answer they provided on a document after they have signed it?

The scenario is this: Assume 3 roles - 3 signers. Signer 1 completes a form and signs it. The form flows to signer 2 for review and signature. Signer 2 notices that signer 1 made an error and is unwilling to sign until signer 1 corrects the error. I would like signer 2 to be able to return the form back to signer 1 for correction. After correction, the form would flow back to signer 2 for review and signature. Signer 2 signs and the form flows to signer 3 who validates the form looks accurate and applies their initials to confirm (but Signer 3 would also need to be able to return the form to Signers 1 or 2 for correction if needed). Is this possible and if so, how? Thank you!!

6
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

How to sign with rubber stamp

​

4
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Once the document is signed by the recipient, how does the preparer sign? How do you create a countersign section?

Once the document is signed by the recipient, how does the preparer sign? How do you create a countersign section?

1
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Can I use a middle initial in the signature with my first and last name?

Can I use a middle initial in the signature with my first and last name?

1
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

How can I unsign a document where I'm the only signer?

How can I unsign a document where I'm the only signer?

11
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

Can I add a signature to a completed document?

Can I add a signature to a completed document?

3
C
Docusign Employee
4 years ago
C
Docusign Employee
Community UserLegacy User
asked in Signing

how to add my wife signing

how to add my wife signing

3
C
Docusign Employee
4 years ago

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