Skip to main content
Legacy User
Aug 31, 2021 12:09 PM UTC
Solved

When trying to send a document I receive an error message that reads: Missing option text. Enter text or delete option from drop down. I can't find the error anywhere!?!

When trying to send a document I receive an error message that reads: Missing option text. Enter text or delete option from drop down. I can't find the error anywhere!?!
Docusign Employee
Sep 8, 2021 12:53 PM UTC

I believe I figured it out. There was a drop down field that had a blank 'option'. It was used as a separator between Involuntary and Voluntary term reasons. Once I removed that blank option, the error no longer appeared.

3 replies

Legacy User
Sep 7, 2021 3:39 PM UTC

I have the same problem. I am trying to correct a form. Was there a solution to this?

Translate
Docusign Employee
Sep 8, 2021 12:53 PM UTC

I believe I figured it out. There was a drop down field that had a blank 'option'. It was used as a separator between Involuntary and Voluntary term reasons. Once I removed that blank option, the error no longer appeared.

Translate
Legacy User
Sep 8, 2021 1:22 PM UTC

I'm having the same problem... i went through all of the fields and still don't know where the error is.

Translate