When saving a document to PDF, it is actually saving as a Word document. How do I fix this?

Question

I've even tried printing to PDF and it saves as a Word document.

Community Expert · Accepted Answer

Is the file extension .PDF or .DOCX?  Also you may be seeing the Application association and not the actual filename.  So it is possible that the file is a PDF but shows that the file is associated and therefore can be opened by Microsoft Word.  I would start by looking at the filename when you save as PDF to see what is displaying. Also are you saving this from DocuSign as a PDF or from another product?

Community Member · Answer

Your questions helped. I haven't had to do it before, but there is no extension for this particular document. When I add .pdf it now saves as pdf.Thank you!

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