Hi Viv,
You can check the version of the installed packages under “Installed Packages” under Setup in Salesforce.
The package name and namespace prefix helps you determine which package and version is installed. The legacy version has “DocuSign eSignature for Salesforce” as package name and “dsfs” as namespace prefix. You want to make sure you have the DocuSign Apps Launcher (DAL) installed, as this is the correct package going forward.
DocuSign eSignature for Salesforce
Package Name: DocuSign Apps Launcher
Namespace prefix: dsfle
Latest Version: 6.2.0
Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001taX4EAI
Legacy DocuSign eSignature for Salesforce
Package Name: DocuSign eSignature for Salesforce
Namespace prefix: dsfs
Latest Version: 7.12.4
Link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t2K0000008L5n
In case you are still on the legacy version, please review the following DocuSign Support article on how to migrate from Legacy eSignature for Salesforce to the new eSignature for Salesforce Package: https://support.docusign.com/s/articles/DFS-DAL-Migrating-from-DocuSign-s-Legacy-eSignature-for-Salesforce-to-the-New-eSignature-for-Salesforce-Package?language=en_US
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