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Newcomer
Aug 28, 2024 12:27 PM UTC
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Please provide voided document retrieval process, or search and view all

Please provide voided document retrieval process, or search and view all.

 

Docusign Employee
Aug 30, 2024 6:36 PM UTC

Hello @Gasher17,

Thank you for clarifying.

You can run an envelope Report and change the Filter to only include the voided status and you can edit the Columns to include when the envelope was expired: Envelope Report

If you are an admin the report should show all envelopes from the account.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

4 replies

Docusign Employee
Aug 29, 2024 12:21 PM UTC

Hello @Gasher17 ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you clarify on your request?

Do you want to unvoid a voided document? If so, unfortunately, this is not possible, voided documents can not be unvoided, you would need to create a copy of the needed document and send out for signature: Void Envelopes

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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Gasher17NewcomerAuthor
Newcomer
Aug 29, 2024 12:31 PM UTC

Thank you for the reply.  I do not need to “undo” voided documents.  I just need a list of those customer’s docs that have expired or been voided due to timing out.  Can I search or pull a list of those?

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Docusign Employee
Aug 30, 2024 6:36 PM UTC

Hello @Gasher17,

Thank you for clarifying.

You can run an envelope Report and change the Filter to only include the voided status and you can edit the Columns to include when the envelope was expired: Envelope Report

If you are an admin the report should show all envelopes from the account.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate
Docusign Employee
Oct 24, 2024 12:52 PM UTC

Hello @Gasher17 ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

Translate