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Newcomer
Apr 23, 2024 8:40 AM UTC
Solved

Limit Salesforce picklist alues in docusign dropdown

We have a Salesforce object with a few record types. The object has a picklist with just few values available per record type. 

When have configures a template per the object record type in Docusign. I created a merge field that would write back to the salesforce picklist. I provided values I wanted to see in the list value yet I always see all possible values for the picklist.

Is there a way to narrow them down just to the one I have configured on the template?

Michael.Rave
Docusign Employee
Apr 23, 2024 12:45 PM UTC

@Monika 

This is expected behaviour, it will list all the values from Salesforce in the dropdown field, when you connect them. You are unfortunately not able to narrow down or filter the list in Docusign eSignature by record type. 

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

1 reply

Michael.Rave
Docusign Employee
Docusign Employee
Apr 23, 2024 12:45 PM UTC

@Monika 

This is expected behaviour, it will list all the values from Salesforce in the dropdown field, when you connect them. You are unfortunately not able to narrow down or filter the list in Docusign eSignature by record type. 

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.