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Legacy User
Dec 1, 2021 6:19 PM UTC
Solved

I have 2 accounts when I log in via my iPad. How do I remove the duplicate account?

I have 2 accounts when I log in via my iPad. How do I remove the duplicate account?
Docusign Employee
Dec 1, 2021 6:28 PM UTC

Here is an article on closing an account...

https://support.docusign.com/en/articles/How-do-I-cancel-or-downgrade-my-account

Secondarily you could create a DocuSign case to have the appropriate Account closed.

1 reply

Docusign Employee
Dec 1, 2021 6:28 PM UTC

Here is an article on closing an account...

https://support.docusign.com/en/articles/How-do-I-cancel-or-downgrade-my-account

Secondarily you could create a DocuSign case to have the appropriate Account closed.

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