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Legacy User
May 11, 2020 9:09 AM UTC
Solved

Error Messages: Web service callout failed: Unable to parse callout response. Apex type not found for element logoutURL

When configure the DocuSign Demo using DocuSign Admin, it was failed during connect DocuSign to Salesforce.

 

I have tried two different Salesforce orgs, but still the same.

Docusign Employee
May 12, 2020 3:24 PM UTC

I have solved the issue by removing the logout URL in Session Setting. It was told by DocuSign support.

12 replies

Legacy User
Nov 17, 2020 4:55 PM UTC

How I do to solved this issue? Can you help me about of steps to it?

Thank you.

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Legacy User
Feb 8, 2021 11:00 PM UTC

If the issue is not yet resolved please try to update your docusign to salesforce managed package to the latest version and try again.

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