Account wiped

Question

When logging into my account this morning all documents are missing and mu signature at the top is gone. Has anyone experienced this before? thank you

Robin · Accepted Answer

Hi there, this is a known issue. Ihave just spoke to DocuSign support (after being on hold for an hour). No ETA on a fix. Sounds like affecting everyone.

nathaly.monge · Answer

Hello@1233fds,If you found the providedresponse to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.You can find further information regarding the bug in the following link:https://status.docusign.com/RegardingBest regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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