At some point the language used to describe the “Physical ID” verification option changed to “Verify by taking a photo of your ID and a selfie” even if only the ID is required. Speaking with Support, I was informed “ the "selfie" word was included there by default, so we won't be able to remove that specific word for the verification setup in your account.” This is baffling. We’re losing clients because they have no interest in providing a selfie. Please update this language or allow us to update it on our own.
Edit: It also now gives “Clear” as an option even though that is not selected as an option in Identity Verification Accepted IDs.
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