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Digital Collaborator
October 2, 2024
Under review

Request to add a sender notification which will notify senders when an envelope is due to expire

Categories:eSignature
  • October 2, 2024
  • 16 replies
  • 297 views

It would be very helpful if the envelope sender was notified before the envelope expired. Envelopes often expire as the sender has been unaware that they were reaching the expiration date.

16 replies

Community Moderator
May 19, 2025

Hello ​@Dschulting,

Thank you for your follow-up. At this time, the information already provided above is the most we can share. If there are any updates or additional details, we will be sure to share them here. We appreciate your patience and understanding.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hengfeng Ge
Hero
Hero
May 20, 2025

Docusign is still optimizing the ideas process, and we haven't seen an idea under review yet, and I hope they can start soon.

 

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New Voice
October 15, 2025

Adding another bump; this is a feature which is much needed and we would really appreciate. As part of a team sending hundreds of documents per month, we easily lose sight of docs many pages down our sent items and with no alert to us, the sender/envelope originator, of an impending expiry we regularly miss the chance to be proactive and reach out to the person causing a blockage. 

We are aware we could extend the expiry time limit, but this is outside of company policy and not something we wish to do; we would just like the envelope owner to receive email notifications, for example 7, 2 and 1 days before an envelope expires. It feels surprising this functionality doesn’t exist as standard and clearly others have the same request, so it would be much appreciated if you could add it. Thanks.

Gabriel.Hollandsworth
Docusign Alumni
Docusign Alumni
November 25, 2025
Idea SubmittedUnder review
Thank you for being part of the Docusign Community!
Gabriel.Hollandsworth
Docusign Alumni
Docusign Alumni
November 25, 2025

Good news, ​@clairemccloskey! Your idea is now under review by the Docusign team.

We’re evaluating your request based on factors like customer impact, alignment with our roadmap, and technical feasibility.

While the idea is under consideration, please note that the final solution may differ from the original suggestion. We often explore different ways to solve a need, and your idea helps guide the direction we take. 

Thanks for helping us improve the Docusign experience!

 

Thank you for being part of the Docusign Community!
Community Moderator
May 15, 2026
The following idea has been merged into this idea:

All the votes have been transferred into this idea.