Request for a Feature Allowing Reusable Message Templates in DocuSign
Please consider introducing a new feature that allows users to create standalone message templates, essentially a way to save and reuse email subjects and body text without requiring a document or a full envelope template.
This would remove unnecessary steps, reduce template clutter, and streamline high‑volume or multi‑scenario workflows. Many organisations (including ours) have numerous use cases where the document changes frequently, but the message content remains consistent. A dedicated “Message Templates” feature would make DocuSign more efficient, reduce errors, and eliminate the need for workaround templates. Users would be able to select the appropriate message from a personalised library and insert it directly into an envelope (whilst in the “Send an Envelope page”) ensuring consistency and reducing preparation time.
Thank you for considering this enhancement. It would make a meaningful and practical difference to everyday users and administrators.
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