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Idea Submitted

New shared access feature flaw

Categories:eSignature
  • February 18, 2026
  • 0 replies
  • 11 views

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Dear DocuSign Team, 

We recently started using the DocuSign new shared access feature in our organization, migrating all the actual access from the old to the new feature. After that, I discovered that the new feature is designed to not allow users to access a shared envelope via a direct link, which caused a huge manual work for some of our departments.

The answer I received for why the new feature was designed in that way was to: to prioritize security and control. However, this is not convincing.

In any case, it would be awesome, if you can consider enabling the link access for the new feature, because right now we had to rollback and use the legacy feature.

 

Thank you,

Raafat