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New Voice
October 9, 2026
Idea Submitted

Need to see the sent folder again

Categories:Agreement ManagerIntegrationsProduct Releases

With your second change, to remove the sent folder completely, we are now unable to track progress of an envelope on one screen.

Show me the filters that will mimic the settings that was the sent option.

We need to see all working on envelopes, if they have been viewed, not viewed and the ones just completed.

Once completed we need to be able to remove them from the screen and to a folder.

Currently there is no option to exlude the ones which have been sent to a folder, which makes it muddled, full and confusing which ones are current envelope tasks and which are done.  

If a person takes two weeks to sign, their envelope will say complete but reside below all the ones finished and archived to a folder, maybe getting missed completely.

This has already affected our Customers and I get repeated requests for a fix from our users for a fix.  The last fix that worked temporarily is no longer accesible which is to use old navigation.

7 replies

ClareB
Troubleshooter
Troubleshooter
October 9, 2026

This is an issue for our organization as well! Please let us go back to the old (functional) navigation. 

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GELINASNew VoiceAuthor
New Voice
October 12, 2026

What she said!  

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Digital Leader
October 9, 2026

Yes, please give the users more control over how they see the envelopes - lumping them all together and giving no way to sort (the filters are USELESS) makes keeping track of envelopes impossible.

mr1

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MR1
GELINASNew VoiceAuthor
New Voice
October 12, 2026

This is no understatement, impossible is the word.

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Community Moderator
October 15, 2026
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
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Newcomer
October 16, 2026

I’m literally crying in frustration. I really need the Sent folder brought back. Searching “Completed” or “In Progress” or “Deleted” are the only options under Agreements now and this is a nightmare. I know an envelope was sent and I can’t find it ANYWHERE. I send HUNDREDS of envelopes. I have a lot of work to do and I’ve just wasted HOURS searching for an envelope that I still can’t find.

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Newcomer
October 17, 2026

I could write a browser userscript to restore the old menus, but I think that would be against Docusign’s terms of use?

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