Make the notification email for unfinished forms customizable

Forum|Forum|11 months ago
August 28, 2025
1 reply
36 views

When users have forms that they have no longer finished, they receive notification which is very generic. It doesn’t explain that it is specific to the company or user. Would like to see the ability to customize those notifications.

Web Forms

T

tezerskis

Newcomer

I agree with this post and surprised that this issue is not addressed yet as it is recipient facing.

The look and feel of the finish later email notification is mangled with default brand logo overlapped by a DocuSign logo.

This also could be mistaken as a phishing attempt as appearance is much different form completion email.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.