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Conversation Starter
Oct 6, 2026 5:05 PM UTC
Idea Submitted

Is there an option to stay in old navigation?

The new navigation is not user friendly when comes to tracking work process. I prefer the old one which i can go buy sent box and in box. Is there a way to default to old navigation?

16 replies

Active Voice
Oct 12, 2026 4:26 PM UTC

Our multi-user organiztion is crippled with the new change.  This is not what we signed up for.  

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New Voice
Oct 14, 2026 6:43 PM UTC

I agree the new changes are bothersome and are making it more difficult to track our documents. For a few days there was a slide at the bottom that allow you to change the format back but it seems they have removed it. 

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New Voice
Oct 16, 2026 1:06 PM UTC

​@Noralynn.Niduaza  - The filters DO NOT work - they are useless. This has got to be the WORST design for anyone that sends a large volume of documentation out for signature and managing it (which I DO).  I have requested that we start looking at another competitor since DocuSign cannot seem to know what their customers want and why they went with them in the first place!

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New Voice
Oct 16, 2026 3:25 PM UTC

I agree we starting looking too for another option other than DocuSign. I get they want to update but leave the option to have the old view even SharePoint and Outlook understood this and allow you to use the old views. 

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New Voice
Oct 29, 2026 7:07 PM UTC

The “new” navigation has been horrible.  My inbox is a hot mess and previous items that I had moved to folders are now intermixed with current items I am trying to complete.  I want the old version back, this is not efficient and as I read by another user - the filters are useless.  Everything is still mixed together.

I have missed important documents over the new version

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Conversation Starter
Oct 29, 2026 8:59 PM UTC

I am 100% on board with all, I too have a similar post urging them to give me back my inbox… Just some helpful hints from someone else in the trenches.. Its not great but its all Ive got. Filters do suck and are useless… the “IN PROGRESS” box in my new in box.. Issue, once I sign and even move to my folder, it is still “ in progress” while it waits for others, but the file folder field is filled in so I know it is NOT in my court.. and once all other signers complete it drops off. This way I can use the in progress, and the blank file field to scroll bottom up for my to do list. It’s not great but it works. I also miss the satisfaction of your inbox is empty, the 1 time every 3 ish months I could get there… Have fun keep signing :-)

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