IAM Accelerator – PDCA Cycle Manager

What it is: runs contract management as a repeating Plan–Do–Check–Act cycle, phase by phase, for every contract.

How it works

1. Each contract moves through configurable phases. By default: Plan → Initiate → Execute → Check → Act/Adjust → Conclude.
2. Each management area runs its own PDCA cycle: objectives, stakeholders, risks, obligations, finances, governance, satisfaction, calendar and contract file.
3. How often each cycle runs depends on the management level, set in Accelerator 2.
4. In the Check phase, Maestro sends a checklist Web Form per management area: is it managed, up to date and on track?
5. Findings go to the improvement list (Accelerator 19) or the action list (Accelerator 18).
6. At an extension point, an extension evaluation is triggered; its outcome feeds Accelerator 12.
7. Navigator shows the current phase and cycle status per contract and for the portfolio.

What's prebuilt: phase model and status field; PDCA frequency matrix per management area and level; Check-phase checklist forms; extension evaluation form; phase transitions in Maestro; portfolio view.

Customer configures: phases, management areas, frequencies, checklist questions.

Standard: CMS™ 4.1.1 and 4.1.2 (plan and monitor contract performance). Also supports local standards that work with PDCA cycles per management area.

Value: contract management becomes a repeatable cycle, not a one-off activity.