IAM Accelerator – Change & Dispute Management

What it is: a formal process for contract changes and disputes, from request to signed amendment or resolution.

How it works

1. Change: a request comes in via Web Form or Accelerator 10; impact on scope, price, schedule, risk and related contracts (Accelerator 3) is analysed; Maestro routes approval by value and level; the amendment is generated with Doc Gen and signed; change log, budget (Accelerator 9) and obligations (Accelerator 6) are updated.
2. Dispute: an unresolved issue escalates to a dispute; it is tracked with status, owner, deadlines and documents; it escalates from contract managers to steering committee to legal; the outcome is recorded, with an amendment if needed.

What's prebuilt: change-request form; impact-analysis template; approval routing; amendment template with signing; change log; dispute status trail and escalation workflow.

Customer configures: change categories, approval thresholds, escalation levels, templates.

Standard: CMS™ 4.1.4 Govern contract (change contract, manage disputes).

Value: controlled changes, fewer scope disputes, and the contract's integrity is protected.