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Enable Envelope Metadata Conditions in Agreement Actions to automate document routing

Categories:eSignature
  • June 25, 2025
  • 2 replies
  • 36 views

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1. Executive summary

Please add “Envelope Data → Email Subject” and “Envelope Data → Envelope Name” as selectable conditions in Agreement Actions.

This will let customers trigger post-signature automations, archiving, notifications, based on words that appear in the envelope title or subject line.

2. Problem & current workaround

Item Detail
Current gap The Agreement Actions condition builder surfaces only:
• Document Custom Field
• Envelope Custom Field
• Recipient
• Sender
• Template
Business impact • Cannot auto-route completed envelopes whose subjects include legal keywords such as “MSA”, “NDA”, or “SOW”.
• Users must fall back on manual templates or custom-field work-arounds, adding friction and risk of human error.
• Missed opportunity to drive adoption of Agreement Actions as a no-code automation hub.
Workarounds 1. Template per agreement type: proliferation of templates, maintenance overhead.
2. Envelope Custom Field (“Subject”): must be filled in manually by end users; error-prone and unpopular with senders.
 

 

3. Proposed enhancement

Area Proposal
Scope list Add “Envelope Data” as a top-level scope in the Agreement Actions condition builder (consistent with other rule builders in DocuSign).
Fields At minimum expose:
Email Subject (string)
Envelope Name (string)
 
Operators Equals, is not equal to
API Return the same schema in Rules API for programmatic rule creation.
UX No net-new screens, just additional dropdown entries.

 

4. Value & ROI

Stakeholder Benefit
Legal / Procurement Automatic classification & storage of agreement types (“MSA”, “PO”, “Amendment”) into dedicated shared folders
IT / Security Fewer external integrations to audit; keeps data flow inside DocuSign & native cloud-storage connector.
Senders Zero extra clicks, rule relies on the existing email subject they already fill in.
DocuSign Increases stickiness of Agreement Actions, supports upsell to Business Pro/Enterprise tiers.

 

5. Usage example

Rule:
Trigger – Envelope Completed
ConditionEnvelope Data → Email Subject → contains → “MSA”
Action – Archive to Google Drive → /Contracts/MSA/

 

Thank you for considering this enhancement. We believe it will unlock significant automation value for customers while reinforcing Agreement Actions as the central post-signature engine inside DocuSign. I’m happy to provide additional context or join a quick call if that would be helpful.

 

2 replies

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Thanks for sharing this idea with us ​@Giannipv, ​We’ve reviewed it and appreciate the thought behind it.

We’ve marked it as “parked,” which means it’s not currently planned but may be reconsidered in the future.

Thanks again for contributing your input, ideas like yours help inform future direction if priorities change.

 

Regards,

Melanie | Docusign Community Moderator


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Idea SubmittedParked