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Newcomer
February 10, 2025
Delivered

Automated User Maintenance

Categories:eSignature
  • February 10, 2025
  • 2 replies
  • 55 views

Hi - I was looking at the Just In Time Provisioning feature and I think it’s great. However I don’t see a place where we can automate the disabling of accounts.

We use Concur and in that system, we are able to set up a feed from payroll that runs nightly. It automatically adds new users as well as disabling the accounts of terminated employees based on the employment status in the payroll system. 

This lets us focus on the occasional exception while 99% of our user maintenance is automated, reducing a lot of time previously spent on user maintenance. 

 

2 replies

Docusign Employee
January 14, 2026

@WillM, we’re thrilled to share that this idea has been delivered!

Thank you for your feedback—it played a big role in shaping this feature.

You can learn more about how to use it SCIM-Managed Users and Memberships and User and Groups Updates with SCIM, and we’d love to hear what you think!

Best regards,
Marco | Docusign Community Moderator

Docusign Employee
January 14, 2026
Idea SubmittedDelivered