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Currently, there is no direct way to view a recipient’s entered data in a DocuSign web form before the form has been completed. Visibility is only possible in a limited case when the web form is based on a template and the recipient has already moved into the signing environment, but has not yet completed the resulting envelope.
It would be very helpful if web form creators could see the current input status of an incomplete web form before final submission.
Suggested feature
Please add a function that allows web form creators to view partially completed responses, ideally including:
- entered field data before completion
- current progress/status of the recipient
- clear indication that the form is still incomplete
- optional access to saved draft or interim data
Benefit
This would significantly improve customer support and usability. If a customer has trouble completing a form, the sender could directly see where the issue is and what information has already been entered, instead of asking for screenshots or relying on support.
This would help:
- reduce support effort
- improve the user experience
- lower abandonment during form completion
- make troubleshooting much more efficient
Example use case
If a customer needs help while filling out a web form, the creator currently cannot see the entered information until the form is completed. Access to partial responses would make it much easier to provide fast and accurate support.