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Idea Submitted

Allow Admins to Associate DocuSign User Account with Exchange Proxy Email Address

Categories:Admin ToolseSignature
  • March 31, 2026
  • 0 replies
  • 3 views

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We have a user who signs into DocuSign via SSO with their account UPN/email. This user also has a shorter Exchange proxy email address senders can use to send emails to. Often times, senders will send an envelope to the user's proxy email address instead of their actual email address. This results in the user not being able to access the envelope because they can't single-sign on with the proxy address. It would be great if there were a way for an administrator to assign a proxy address to a user's DocuSign account so they could action envelopes sent to the proxy address as well.