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The [[Data:DocumentNames]] merge field renders all document names as a single comma-separated string. Please add support for controlling how the list is formatted — at minimum a line-break/newline delimiter, ideally a bulleted or line-separated list option.
Problem / use case:
When an envelope contains several documents, a comma-separated string on a single line is hard to scan. Recipients skim the notification email quickly, and a run-on list makes it easy to miss that multiple documents are enclosed. This is especially relevant in regulated industries (e.g. financial services) where signers need to clearly see each form they are being asked to sign. Presenting each document name on its own line materially improves readability and reduces recipient confusion.
Requested behavior:
A supported option to output document names one per line (or as a bulleted list) instead of comma-separated — controllable within the email body / Email Resource file. For example, a delimiter parameter on the merge field, or a companion merge field that emits a formatted list.
Current behavior (confirmed with DocuSign Support, Case #17666072):
The merge field does not support any formatting options. Output is always comma-separated, the behavior is identical across signer/sender/CC notifications and within Email Resource files, and there is no alternative merge field, repeatable region, or formatting mechanism to display names on separate lines. Support advised submitting this as an enhancement request.
Impact if delivered:
Clearer, more readable signer notifications; fewer "which documents am I signing?" support questions; better experience for envelopes with multiple documents.