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Ability to Edit Text within SMS Delivery

Categories:eSignature
  • October 14, 2024
  • 4 replies
  • 118 views

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My company is Firefighter’s First Credit Union.  When Delivering a Text Message it Reads “Firefighters from Firefightersfirst… wants to send you a Docusign evevelope:”  This sounds silly and is incorrect.  We are not Firefighters, we are a Credit Union.  This should read “Firefighters First CU wants to send you a Docusign”.  I believe that other companies would want their brands correctly represented within this text and believe that at least this section should be editable.  Thank you.

4 replies

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  • Community Moderator
  • July 10, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

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  • New Voice
  • July 11, 2025

Thanks Jenny.  I was able to make our SMS text messages look slightly better by

changing the companies Account Name in the Account Profile.  Until we have a

better solution, this will do for now.


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  • Community Moderator
  • January 3, 2026

Thanks for sharing this idea with us, @CherieM. We’ve reviewed it and appreciate the thought behind it. At this time, we’re not planning to pursue this request, so we’ve marked it as parked. While it’s not on our current roadmap, ideas like yours help inform future direction if priorities change.
Thanks again for contributing your input.

 

Regards,

Jenny | Docusign Community Moderator


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  • Community Moderator
  • January 3, 2026
Idea SubmittedParked