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New Voice
Oct 14, 2024 2:30 PM UTC
Parked

Ability to Edit Text within SMS Delivery

Categories:eSignature

My company is Firefighter’s First Credit Union.  When Delivering a Text Message it Reads “Firefighters from Firefightersfirst… wants to send you a Docusign evevelope:”  This sounds silly and is incorrect.  We are not Firefighters, we are a Credit Union.  This should read “Firefighters First CU wants to send you a Docusign”.  I believe that other companies would want their brands correctly represented within this text and believe that at least this section should be editable.  Thank you.

4 replies

Community Moderator
Jul 10, 2025 11:18 PM UTC
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
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New Voice
Jul 11, 2025 1:31 PM UTC

Thanks Jenny.  I was able to make our SMS text messages look slightly better by

changing the companies Account Name in the Account Profile.  Until we have a

better solution, this will do for now.

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Community Moderator
Jan 3, 2026 2:24 AM UTC

Thanks for sharing this idea with us, @CherieM. We’ve reviewed it and appreciate the thought behind it. At this time, we’re not planning to pursue this request, so we’ve marked it as parked. While it’s not on our current roadmap, ideas like yours help inform future direction if priorities change.
Thanks again for contributing your input.

 

Regards,

Jenny | Docusign Community Moderator

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Community Moderator
Jan 3, 2026 2:24 AM UTC
Idea Submitted→Parked
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