Question

Get envelope deliver failure status API

+2

I’m using the list envelopes action to get the status.
This envelope has a bad email address.

but the API only shows it as ‘Sent’

I have also tried the Get_audit_event_list action. This does not show delivery failure either.

This seems like a very basic requirement so it must be possible?

+5

Hi @nick9one1

Thanks for reaching out to the Docusign Community.

The Delivery Failure status will be shown in the recipient details, not the Envelope. Please review the recipient status at the link below.

Best regards,

+2

Can you please provide the API reference for this. I cannot find it in the docs.

+5

Hi @nick911

Here's how to retrieve the recipients and their status details, such as the signing status for each envelope document.

Best regards,

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