Hi Community,We have an integration where Ironclad sends agreements to DocuSign eSignature for signature. Now we want to sync back signatory details from DocuSign into Ironclad (as metadata) for reporting purposes.Goal: After the envelope is sent (and as it progresses), we want to fetch and store in Ironclad fields such as:Who has signed Who is still pending Whether the countersigner has signed or not Optionally: signing timestamps, routing order, declined/voided statusThanks!👪 Docusign Community Leaderboard Top 5 contributor💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

Pawan Gangwani

Hero

Solved

Fetch signatory status (who signed / who’s pending / countersign) from Docusign to Ironclad metadata for reporting

Forum|Forum|6 months ago
February 5, 2026
3 replies
123 views

Hi Community,

We have an integration where Ironclad sends agreements to DocuSign eSignature for signature. Now we want to sync back signatory details from DocuSign into Ironclad (as metadata) for reporting purposes.

Goal: After the envelope is sent (and as it progresses), we want to fetch and store in Ironclad fields such as:

Who has signed
Who is still pending
Whether the countersigner has signed or not
Optionally: signing timestamps, routing order, declined/voided status

Thanks!

👪 Docusign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

Best answer by JohnSantos

@Pawan Gangwani

You can find the Docusign Connect overview (webhooks) here.

https://developers.docusign.com/platform/webhooks/connect/

The key is to stand up a webhook listener (endpoint) that Ironclad can receive. It must be https.

JohnSantos

Guru

@Pawan Gangwani

Have you looked into using DocuSign Connect webhooks for near real-time updates as signing progresses? You could also use direct API calls at the end of the day but it would not be as real time.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Pawan Gangwani

Author

Hero

@JohnSantos Help me here the “Webhook” is from Docusign “Connect” option in eSignature Admin, right? if it is yes then How can I achieve this configuration like any guide or something coz this is a new rodeo for me.

Thanks!

👪 Docusign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

JohnSantos

Answer

Guru

@Pawan Gangwani

You can find the Docusign Connect overview (webhooks) here.

https://developers.docusign.com/platform/webhooks/connect/

The key is to stand up a webhook listener (endpoint) that Ironclad can receive. It must be https.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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