receipt

Question

Hello a person in chargeWe would like a receipt of on 24th of Aug for 1700yen.Now we stop using subscription then we cannot get the receipt.Could you send me the receiple by email or something?Thank you!

nathaly.monge · Accepted Answer

Hello ​@Rise Corp,Welcome to the Docusign Community and thank you for posting your concerns!Unfortunately, only customer support can provide invoices, can you try opening a case/reaching customer support:How do I contact Docusign Customer Support?Important Changes to Docusign SupportLet us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

Hengfeng Ge · Answer

So what is the receipt from? Do you mean someone send it by DocuSign envelope?

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