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Newcomer
Feb 3, 2025 4:29 AM UTC
Question

Need Help with Docusign Donation

I need help with our docusign donation account it says that it is perpetual but I am billed 4500 USD. 

 

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
Feb 3, 2025 8:33 AM UTC

​@nyliphl 

Based on the provided screenshot, it looks like you purchased a Docusign account via a TechSoup offering. Therefore, TechSoup is your primary contact and you should contact them directly to resolve your inquiry.

I am not familiar with their offering and promo codes, but rules, eligibility and restrictions may apply.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
nyliphlNewcomerAuthor
Newcomer
Feb 13, 2025 1:00 PM UTC

Thank you! But after a series of email exchange they (Techsoup) cant figure out either. 

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