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Newcomer
Jan 13, 2025 3:16 PM UTC
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Need a human being for help

I’m trying to delete my Docusign account (auto renewal) as I have retired and the problem is I can’t contact a human being for help and no way online to get help without access to my old email account which I no longer have access to   Any ideas of how to actually get someone to help me?  

mr1Answer
Digital Leader
Jan 14, 2025 8:56 PM UTC

​@TrishatNorthrop 

Try opening a support case under “I can’t access my account or invoices”

(Click on ‘contact us’ at the bottom of the docusign page, then scroll down to ‘more support options’)

 

good luck

mr1

MR1

2 replies

mr1Digital LeaderAnswer
Digital Leader
Jan 14, 2025 8:56 PM UTC

​@TrishatNorthrop 

Try opening a support case under “I can’t access my account or invoices”

(Click on ‘contact us’ at the bottom of the docusign page, then scroll down to ‘more support options’)

 

good luck

mr1

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MR1
Docusign Employee
Jan 29, 2025 5:29 PM UTC

Hello ​@TrishatNorthrop ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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